.support-widget *{margin:0;padding:0;box-sizing:border-box}.support-widget{position:fixed;bottom:70px;right:10px;z-index:10000;font-family:-apple-system,BlinkMacSystemFont,'Segoe UI',Roboto,Oxygen,Ubuntu,Cantarell,sans-serif}.support-button{width:50px;height:50px;background:linear-gradient(135deg,#667eea 0%,#764ba2 100%);border:0;border-radius:50%;cursor:pointer;box-shadow:0 4px 12px rgba(0,0,0,.15);transition:all .3s ease;display:flex;align-items:center;justify-content:center;color:#fff;font-size:24px}.support-button:hover{transform:translateY(-2px);box-shadow:0 6px 20px rgba(0,0,0,.2)}.support-modal{position:fixed;bottom:130px;right:20px;z-index:10001;display:none}.support-modal.show{display:block}.modal-content-support{background:#fff;border-radius:12px;width:400px;max-height:600px;box-shadow:0 20px 40px rgba(0,0,0,.3);animation:modalSlideIn .3s ease;border:1px solid #e5e7eb;display:flex;flex-direction:column}@keyframes modalSlideIn{from{opacity:0;transform:translateY(20px) scale(.95)}to{opacity:1;transform:translateY(0) scale(1)}}.modal-content-support::after{content:'';position:absolute;bottom:-10px;right:30px;width:0;height:0;border-left:10px solid transparent;border-right:10px solid transparent;border-top:10px solid #fff;filter:drop-shadow(0 2px 4px rgba(0,0,0,.1))}.modal-header-support{padding:20px 24px;border-bottom:1px solid #e5e7eb;display:flex;justify-content:space-between;align-items:center;flex-shrink:0;border-radius:12px 12px 0 0;background:#fff;position:sticky;top:0;z-index:1}.modal-title-support{font-size:20px;font-weight:600;color:#1f2937}.close-button-support{background:none;border:0;font-size:24px;cursor:pointer;color:#6b7280;padding:0;width:32px;height:32px;display:flex;align-items:center;justify-content:center;border-radius:6px;transition:background .2s}.close-button-support:hover{background:#f3f4f6}.modal-body-support{padding:24px;overflow-y:auto;flex:1;min-height:0}.form-group{margin-bottom:20px}.form-label{display:block;margin-bottom:6px;font-weight:500;color:#374151;font-size:14px}.form-input{width:100%;padding:12px;border:1px solid #d1d5db;border-radius:8px;font-size:14px;transition:border-color .2s,box-shadow .2s}.form-input:focus{outline:0;border-color:#667eea;box-shadow:0 0 0 3px rgba(102,126,234,.1)}.form-textarea{resize:vertical;min-height:100px}.file-upload-area{border:2px dashed #d1d5db;border-radius:8px;padding:40px 20px;text-align:center;cursor:pointer;transition:all .3s ease;background:#f9fafb}.file-upload-area:hover{border-color:#667eea;background:#f0f4ff}.file-upload-area.dragover{border-color:#667eea;background:#e0e7ff}.upload-icon{font-size:32px;color:#9ca3af;margin-bottom:12px}.upload-text{color:#6b7280;margin-bottom:8px}.file-input{display:none}.file-list{margin-top:12px}.file-item{display:flex;align-items:center;justify-content:space-between;padding:8px 12px;background:#f3f4f6;border-radius:6px;margin-bottom:8px}.file-name{color:#374151;font-size:14px;flex:1;margin-right:12px}.file-size{color:#6b7280;font-size:12px;margin-right:12px}.remove-file{background:none;border:0;color:#ef4444;cursor:pointer;font-size:16px;padding:4px;border-radius:4px;transition:background .2s}.remove-file:hover{background:#fee2e2}.button-group{display:flex;gap:12px;margin-top:24px}.loading-spinner{width:16px;height:16px;border:2px solid transparent;border-top:2px solid currentColor;border-radius:50%;animation:spin 1s linear infinite}@keyframes spin{to{transform:rotate(360deg)}}.error-message{color:#ef4444;font-size:12px;margin-top:4px}.success-message{background:#10b981;color:#fff;padding:12px;border-radius:8px;margin-bottom:20px;text-align:center}@media(max-width:640px){.support-modal{right:10px;bottom:80px;left:10px}.modal-content-support{width:100%;max-height:70vh}.modal-content-support::after{right:60px}.modal-body-support{padding:20px}.modal-header-support{padding:16px 20px}.button-group{flex-direction:column}}@media(min-width:641px) and (max-height:700px){.modal-content-support{max-height:500px}}.modal-body-support::-webkit-scrollbar{width:6px}.modal-body-support::-webkit-scrollbar-track{background:#f1f5f9;border-radius:3px}.modal-body-support::-webkit-scrollbar-thumb{background:#cbd5e1;border-radius:3px}.modal-body-support::-webkit-scrollbar-thumb:hover{background:#94a3b8}